Watch: Menntr Platform Overview
1. Initial account setup & activation
Before logging in for the first time, complete account setup using the credentials sent to your registered email.
- 1
Receive your credentials
You'll get an automated email with your login credentials at the address provided during registration.
- 2
Open the setup link
Find the email titled "Complete your institution setup" from Menntr and click the purple button to be redirected to the setup platform.
- 3
Finalise your account
On the setup page, provide the following:
- Institution Code — the unique code from your credentials email.
- Registered Email — verify the address used during registration.
- Create Password — set the password you'll use for your account.
- 4
Save to complete
Once these details are submitted and saved, your login setup is officially complete.
Note: Not in your inbox? Check Spam/Junk, then refresh your email client after a few minutes to account for delivery delays.
Important: Security emails like password resets are valid for only 15 minutes — complete your setup promptly once the email arrives.
2. Choose your portal
Identify your user role so you land in the correct portal.
- Student Access — select the Student icon and click "Continue as Student" to open the Student Portal.
- Institutional Access — select the Institution icon and click "Continue as Institution Admin". Reserved for Faculty, HODs, Placement Officers, and Administrative Staff.
3. Standard login
Once your account is set up, sign in for daily access.
- 1
Enter your Institution Code
- 2
Input your Registered Email Address
- 3
Enter your Password
Students can use the eye icon to verify accuracy.
- 4
Sign in
Click "Login to Student Portal" or "Login to Admin Portal" depending on your role.
4. Password recovery & security
Forgot your password? Recovery emails are sent to your registered account.
- 1
Initiate reset
Click "Forgot Password?" on the login screen.
- 2
Verify
Enter your registered email and select "Send link now".
- 3
Set a new password
Click the secure button in the "Reset Password" email.
Important: The reset link is valid for 15 minutes only. If it expires, request a new one.
5. Common mistakes
| Error | What to do |
|---|---|
| Wrong portal | Faculty/Admin must use the Institution login; Students must use the Student login. |
| Case sensitivity | Passwords are case-sensitive — check your Caps Lock. |
| Credential mismatch | Double-check your Institution Code or Student ID for typos. |
| Expired link | Ensure password resets are completed within 15 minutes. |