Access, Setup & Login

Activate your account from the invite email, pick the right portal, and sign in — plus password recovery and common login fixes.

Watch: Menntr Platform Overview

1. Initial account setup & activation

Before logging in for the first time, complete account setup using the credentials sent to your registered email.

  1. 1

    Receive your credentials

    You'll get an automated email with your login credentials at the address provided during registration.

  2. 2

    Open the setup link

    Find the email titled "Complete your institution setup" from Menntr and click the purple button to be redirected to the setup platform.

  3. 3

    Finalise your account

    On the setup page, provide the following:

    • Institution Code — the unique code from your credentials email.
    • Registered Email — verify the address used during registration.
    • Create Password — set the password you'll use for your account.
  4. 4

    Save to complete

    Once these details are submitted and saved, your login setup is officially complete.

Note: Not in your inbox? Check Spam/Junk, then refresh your email client after a few minutes to account for delivery delays.

Important: Security emails like password resets are valid for only 15 minutes — complete your setup promptly once the email arrives.

2. Choose your portal

Identify your user role so you land in the correct portal.

  • Student Access — select the Student icon and click "Continue as Student" to open the Student Portal.
  • Institutional Access — select the Institution icon and click "Continue as Institution Admin". Reserved for Faculty, HODs, Placement Officers, and Administrative Staff.

3. Standard login

Once your account is set up, sign in for daily access.

  1. 1

    Enter your Institution Code

  2. 2

    Input your Registered Email Address

  3. 3

    Enter your Password

    Students can use the eye icon to verify accuracy.

  4. 4

    Sign in

    Click "Login to Student Portal" or "Login to Admin Portal" depending on your role.

4. Password recovery & security

Forgot your password? Recovery emails are sent to your registered account.

  1. 1

    Initiate reset

    Click "Forgot Password?" on the login screen.

  2. 2

    Verify

    Enter your registered email and select "Send link now".

  3. 3

    Set a new password

    Click the secure button in the "Reset Password" email.

Important: The reset link is valid for 15 minutes only. If it expires, request a new one.

5. Common mistakes

ErrorWhat to do
Wrong portalFaculty/Admin must use the Institution login; Students must use the Student login.
Case sensitivityPasswords are case-sensitive — check your Caps Lock.
Credential mismatchDouble-check your Institution Code or Student ID for typos.
Expired linkEnsure password resets are completed within 15 minutes.